PAYMENT & SHIPPING



★ Shipping Conditions

All orders are made with love, packed and shipped from Germany with a processing time of 1-3 working days. The goods are delivered worldwide.

Shipping costs (including VAT):

Orders from Germany: 
Free Shipping (Deutsche Post | DHL) 
Delivery time approx. 3-6 working days from receipt of payment 

Optional: Express 10 € (DHL)
Delivery on the next working day, please allow 1-3 days processing time.

Orders within the European Union:
5 € (Deutsche Post | DHL)

Free shipping for orders over 49 €
Delivery time approx. 7-10 working days from receipt of payment 

Orders worldwide (outside the EU):
10 € (Deutsche Post | DHL)

Free shipping for orders over 49 €
Delivery time approx. 10-15 working days from receipt of payment


For orders outside the EU, customs fees may apply. Customs duties and taxes are levied by the respective customs office in the destination country and are borne by the recipient. You can obtain information about the import regulations from your local customs office.

 


★ Payment

We currently accept the following payment options at the checkout:

  • Payment with credit card
  • Payment by PayPal
  • Payment by PayPal Express
  • payment via immidate transfer
  • Payment by Klarna
  • Payment via Amazon Payments
  • Payment by Google Pay
  • Payment by Apple Pay-ShopPay

 


★  More details on payments

Credit card

If you pay by credit card, your credit card account will be charged when the contract is concluded.


Klarna

In cooperation with Klarna Bank AB publ, Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:a:

  • Invoice: The payment period is 14 days from dispatch of the goods / ticket / or, for other services, the provision of the service. The invoice conditions for purchase on account for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoicefee0 and for deliveries to Austria at https://cdn.klarna.com /1.0/shared/content/legal/terms/EID/de_at/invoicefee0.e=0.
  • Immediately: Your account will be debited immediately after placing the order.

The use of the invoice payment method requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you payment methods that are permitted based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com /1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna is available here: www.klarna.com. Your personal details will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection regulations for Germany / Austria.


Klarna checkout

"With Klarna Checkout you can complete your order very quickly and easily without additional registration. Either you pay conveniently by invoice or you select an alternative payment method within 30 minutes of placing your order. This option is limited to the payment methods within the Klarna Checkout, ie on the payment methods purchase on account, installment purchase, credit card, direct debit and instant transfer.
If you are using Klarna Checkout for the first time, it may happen that you cannot select your desired payment method. In any case, you can settle the payment by credit card or instant transfer.
If you have any questions about the Klarna Checkout payment process or an existing Klarna payment, please do not hesitate to contact the friendly colleagues of the Klarna support team. You can reach Klarna's customer service Monday to Friday from 8 a.m. to 10 p.m. and Saturday / Sunday from 10 a.m. to 5 p.m. by calling 0221/66950110 or using the contact form at www.klarna.de.e.“

If you have any questions, you will find our contact details in the imprint.