INFORMATION ABOUT THE AUTHENTICITY OF CUSTOMER REVIEWS
Each consumer rating is checked for its authenticity before it is published, to ensure that ratings only come from consumers who actually bought / used the rated products.
The verification happens:
1. By manual verification in the form of a comparison of the evaluation with the order history of the merchandise management system in order to make a previous product purchase a necessary condition for publication.
2. By sending customized links to consumers after completing an online order, which lead to an online rating form to ensure access to the rating function is only granted to consumers who have actually purchased a product /p>