All orders are made with love, packaged and shipped from Germany with a processing time of 1-2 working days. The goods are delivered worldwide*.

Shipping costs (including VAT):

Domestic orders (Germany):
2.90 € (DHL GoGeen)
Free shipping for orders over 49 €!
Delivery time approx. 2-4 working days from receipt of payment

Optional: Express 15 € (DHL)
Delivery time 1 working day (please allow 1-2 days processing time)

Orders within the European Union:
5 € (DHL GoGreen)
Free shipping for orders over 49 €!
Delivery time approx. 7-10 working days from receipt of payment

Orders worldwide* (outside the EU):
5 € (DHL GoGreen)
Free shipping for orders over 49 €!
Delivery time approx. 10-15 working days from receipt of payment

Customs fees may apply for orders outside the EU. Customs fees and taxes are levied by the respective customs office in the destination country and are borne by the recipient. You can obtain information about import regulations from your local customs office.

*With the exception of the following countries: Switzerland, Greece, Bulgaria, Luxembourg, Poland, Romania, Sweden, Slovakia, Spain.

We currently accept the following payment options at checkout:

credit card
PayPal
PayPal Express
Sofortüberweisung
Klarna
Google Pay
Apple Pay
ShopPay

credit card

If you pay by credit card, your credit card account will be debited when the contract is concluded.

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna in each case:

Invoice: The payment period is 14 days from dispatch of the goods/ticket/or, in the case of other services, from the provision of the service. The invoice terms and conditions for purchase on account for deliveries to Germany can be found at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_de/invoice?fee=0 and for deliveries to Austria at https://cdn.klarna.com/1.0/shared/content/legal/terms/EID/de_at/invoice?fee=0.Immediate: Your account will be debited immediately after you place your order.

The use of the invoice payment method requires a positive credit check. In this respect, we forward your data to Klarna as part of the purchase initiation and processing of the purchase contract for the purpose of address and credit checks. Please understand that we can only offer you those payment methods that are permissible based on the results of the credit check. Further information and Klarna's terms of use for Germany can be found here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_de/user and for Austria here: https://cdn.klarna.com/1.0/shared/content/legal/terms/K502554/de_at/user. General information about Klarna can be found here: www.klarna.com. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna's data protection policy for Germany/Austria.

Klarna Checkout

"With Klarna Checkout you can complete your order particularly quickly and easily - without additional registration. You can either pay conveniently by invoice or you can select an alternative payment method within 30 minutes of ordering. This option is limited to the payment methods within Klarna Checkout, i.e. the payment methods purchase on account, installment purchase, credit card, direct debit and instant transfer.
If you are using Klarna Checkout for the first time, you may not be able to select your desired payment method. However, you can always pay by credit card or direct bank transfer.
If you have any questions about the Klarna checkout (payment process) or an existing Klarna payment, please feel free to contact the friendly colleagues of the Klarna support team. You can reach Klarna customer service Monday to Friday from 8 a.m. to 10 p.m. and Saturday/Sunday from 10 a.m. to 5 p.m. on Tel 0221/66950110 or via the contact form on www.klarna.de."

If you have any questions, you can find our contact details in the imprint .